Sometimes, companies focus too much on the cost-saving possibility and don’t put enough effort into staff training throughout their offshoring journey. As a consequence, they are unable to climb up to higher stages and reap benefits as planned. To stay away from that dilemma, let’s take a look at 4 reasons why staff training should be centered on your offshoring strategy.
INCREASE STAFF RETENTION RATE
You are often promised that recruiting staff in offshore countries are very simple because, as a foreign corporation, you only need to pay higher and lure talents out of local companies. However, salary is not the only element (and not an ideal element either) to increase staff retention rate. Instead, you need to invest in a well-planned learning and development strategy, including: entrance to workshops, webinars, conferences as well as in-house training sessions. The content also diversifies from specialist knowledge, updating industry best practices to multi-disciplinary skills like leadership, project management etc. Offshore staff will grow fond of your companies because they understand they have the opportunity to learn and develop their career path.
ESTABLISH CONNECTION WITH OFFSHORE STAFF
Even when they are based in another country, offshore staff still need to share the same organisational values with local teams to make offshoring a success. Of course, the only way to achieve this harmony is through initial recruitment where you choose candidates that are not only talented at their job, but also willing to adapt to your company’s culture. Once you have selected suitable staff, the connection can be developed further through day-to-day communication and in-house training. In the long run, this practice will break all cultural barriers and form a perfect model for collaboration and assistance among offices.
Read more here on how site visits help your offshoring decision.
PREVENT DATA THEFT AND FRAUD
Data theft and fraud have been long-standing issues in the offshoring industry. No matter how advanced your infrastructure and security are, the optimal prevention should come directly from offshore staff – those who work and analyse the database on daily basis. In general, you can sustain morality at work in 3 ways: thorough background checks to recruit dutiful candidates only; improving employee morale and loyalty so they don’t even think about data theft; supervision among staff for early detection and reaction. Besides, staff training should be conducted by security standards and existing procedures so that they won’t accidentally break the protocol or leak important information.
PREPARE STAFF FOR COMPLEX TASKS
In the offshoring journey, there would come a day when you need to delegate complex functions to your offshore teams. In fact, no company can reap all the benefits of offshoring practices if they just pause at mundane, repetitive tasks. Therefore, the recruitment process will determine if you have prepared a talented workforce to climb up the learning curve when the business demands. If yes, in-house and external training will be the next step to equip offshore staff with specialist knowledge, global best practices and related certificates. In 2-3 years, your company will possess offshore teams that are at the same level of the local staff and ready to be in charge of all kinds of functions.
Read more here on how ASW can help you offshore.
With over 5 years of experience in helping Australian companies build their talented offshore teams, ASW Global understands the importance of staff training in reaching long-term offshoring goals. If you plan to offshore, contact us to arrange a FREE consultation.