• Lead Supports the maintenance of Oracle Fusions cloud instances.
• First line support for all Oracle related issues and requests
• Raise, manage and resolve Service Requests with Oracle support
• Supports Oracle Fusion cloud servers including security configurations, patching, and troubleshooting.
• Works with internal staff and 3rd party vendors to update and communicate environment maintenance schedules, refresh schedules, and outages.
• Monitors and communicates system performance metrics and works with internal staff and 3rd party vendors to resolve any issues with the help of Oracle.
• Monitoring and Audit system usage, adoption and user access with the help of Roles and Responsibility matrix on a regular basis
• Monitors and communicates with Oracle on the change cycle need for maintenance schedules, refresh schedules, and outages
• Initially responsible (until HCM implementation) for maintaining the roles, positions, users and structures in Oracle Fusion ERP in enabling new security and admin. level settings as and when needed.
• Develops and supports ad-hoc reporting requirements using OTBI or other BI tools
• Maintains the existing Integrations with Oracle, including management of the Evosys Integration Hub middleware solution

JOB REQUIREMENTS

• Minimum 3+ years providing user & technical support @ levels 2 and 3 within complex technical environments.
• Minimum 3+ technical experience with Oracle Fusion.
  Solid understanding of Oracle Fusion applications, functions and processes.
• Prior experience in the Construction industry/client is a plus.
  Oracle Certifications (Oracle Certified Professional OCP or higher).
• Experience supporting application and database servers.
• Strong technical knowledge of virtual machines (IaaS, Writing Code (PaaS) and Software as a Service (SaaS).
• Solid experience in administering Oracle cloud-based applications.
• Strong oral and written communication skills.
• Amenable to work in BGC Taguig – Day Shift Schedule.