- Research, design and develop engaging courseware to support the workforce with daily role responsibilities and opportunities for professional development.
- Work with key stakeholders and Subject Matter Experts (SME) to create suitable and appropriate strategies to learning and development needs.
- Coordinate and participate in short and long term learning and development projects
- Monitor the effectiveness of learning strategies and discuss options for improvement
- Contribute to the development and implementation of the L&D work plan
- Support the L&D team, providing quality customer service and solutions.
RESPONSIBILITIES:
- Create, design and develop innovative, flexible/blended learning programs using and applying adult learning principles and the 70:20:10 framework
- Oversee the design and development of learning materials ensuring the application of performance based or skill based training instructional design
- Create engaging learning activities and captivating course content designed to achieve the job application of skills and provide professional development opportunities
- Provide input and feedback from learners into the redesign and improvement of learning programs. Update course content reflecting identified improvements.
- Design instructor guides, activities, job aids, user documents, cheat sheets, assessments and evaluations
- Create raw content into storyboards and interactive PDF
- Maintain a customer focus at all times and a commitment to deliver service excellence
- Coordinate the testing, review, piloting and sign-off of materials with Subject Matter Experts (SME) and key sponsors
- Develop and maintain consistent instructional design standards for all learning
- Develop and maintain Learning and Development templates, standards and file structures
- Actively identify opportunities for continuous improvement
- Function as an effective, positive team member
- Maintain active knowledge of work health and safety practices and procedures
- Adhere to all policy and procedures
- Carry out other reasonable duties as required
- Undertake project work as determined by the business
JOB REQUIREMENTS
- 3+ years relevant experience in similar role
Relevant degree/qualification in HR, L&D or Training & Assessment (highly desirable) - Specific Knowledge and Skills
- Excellent project management and influencing skills
- Strong organisational skills with the ability to manage completing priorities
- Proven experience in the design of blended and effective eLearning activities and resources.
- Demonstrated experience using e-learning authoring tools such as Articulate 360 or similar
- Familiarity with online learning platforms, technologies and learning management systems
- Experience with an LMS in an administration capacity (desirable)
- Consultancy experience within a learning context (desirable)
- Comfortable with ongoing change
- Effective and flexible problem-solving ability
- Ability to effectively communicate with various levels of leadership and provide SME support
- Highly developed interpersonal and communication skills, both written and verbal
- Capacity to engage constructively and respectfully with individuals of diverse backgrounds and abilities, to achieve high quality outcomes.