• Research, design and develop engaging courseware to support the workforce with daily role responsibilities and opportunities for professional development.
• Work with key stakeholders and Subject Matter Experts (SME) to create suitable and appropriate strategies to learning and development needs.
• Coordinate and participate in short and long term learning and development projects
• Monitor the effectiveness of learning strategies and discuss options for improvement
• Contribute to the development and implementation of the L&D work plan
• Support the L&D team, providing quality customer service and solutions.

RESPONSIBILITIES:

• Create, design and develop innovative, flexible/blended learning programs using and applying adult learning principles and the 70:20:10 framework
• Oversee the design and development of learning materials ensuring the application of performance based or skill based training instructional design
• Create engaging learning activities and captivating course content designed to achieve the job application of skills and provide professional development opportunities
• Provide input and feedback from learners into the redesign and improvement of learning programs. Update course content reflecting identified improvements.
• Design instructor guides, activities, job aids, user documents, cheat sheets, assessments and evaluations
• Create raw content into storyboards and interactive PDF
• Maintain a customer focus at all times and a commitment to deliver service excellence
• Coordinate the testing, review, piloting and sign-off of materials with Subject Matter Experts (SME) and key sponsors
• Develop and maintain consistent instructional design standards for all learning
• Develop and maintain Learning and Development templates, standards and file structures
• Actively identify opportunities for continuous improvement
• Function as an effective, positive team member
• Maintain active knowledge of work health and safety practices and procedures
• Adhere to all policy and procedures
• Carry out other reasonable duties as required
• Undertake project work as determined by the business

JOB REQUIREMENTS

• 3+ years relevant experience in similar role
  Relevant degree/qualification in HR, L&D or Training & Assessment (highly desirable)
• Specific Knowledge and Skills
• Excellent project management and influencing skills
• Strong organisational skills with the ability to manage completing priorities
• Proven experience in the design of blended and effective eLearning activities and resources.
• Demonstrated experience using e-learning authoring tools such as Articulate 360 or similar
• Familiarity with online learning platforms, technologies and learning management systems
• Experience with an LMS in an administration capacity (desirable)
• Consultancy experience within a learning context (desirable)
• Comfortable with ongoing change
• Effective and flexible problem-solving ability
• Ability to effectively communicate with various levels of leadership and provide SME support
• Highly developed interpersonal and communication skills, both written and verbal
• Capacity to engage constructively and respectfully with individuals of diverse backgrounds and abilities, to achieve high quality outcomes.