Administration Officer


This position will be accountable for delivering exceptional administrative support to the National Sales and Service Team in order to achieve business goals. Specific accountabilities

  • Processing of all business on the insurance system (Policy Centre) – renewals, endorsements, cancellations, certificates of currency etc;
  • Annual Liability Scheme Renewal Programs processing and reconciliation;
  • Accounts payable coordination as required;
  • Responding to written Customer Service requests
  • Undertake Association membership administration
  • Membership updates
  • Association linking audits
  • Preparation and delivery of internal reports
  • Classifying, indexing, maintaining and updating both manual and electronic filing systems;
  • Continually look for process improvement opportunities and provide feedback through the appropriate channels;
  • Any other tasks as delegated by your leader.


  • Graduate of any 4 year course/ program
  • At least 2-3 years’ experience in a similar role within the Insurance Industry or similar.
  • Proven customer service disposition
  • FSI101 and FSI102 ((desirable but not necessary)
  • Cert IV – General Insurance (desirable but not necessary)