People still assume that offshoring is a short-term solution for repetitive and mediocre tasks. However, many Australian companies have successfully expanded complex financial functions to the teams at AS White in the past 2-3 years. One factor that allows our Certified Public Accountant (CPA) staff to cover these strategic roles is on-site training in Australia.
As a CEO, I always welcome and support when our valued clients (e.g. Tempus Wealth, Steadfast etc.) opt for this efficient practice. Recently, two accountants from AS White joined the Steadfast team in Sydney for a 3-week training and direct support during busy season. Then, they came back to Vietnam and helped transfer a new accounting system to the whole offshore team. This would maximise the efficiency of the transition and bring benefits to all stakeholders.
In addition, on-site trainings are opportunities to narrow any cultural gaps and strengthen the connection between two teams. Disagreements and misunderstandings are threats that occur in any business operation. Therefore, offshore staff surely appreciate these chances to meet, discuss directly and get to know the Australian teams they work with on a daily basis. These bonds, I believe, will help them find a common voice towards any issue and maintain a smooth operation across all locations.