As the market matures and the competition turns harsher, insurance providers are compelled to adopt more comprehensive solutions than traditional BPO models. ASW’s offshoring practice is such a tried-and-tested alternative to help your business retain customers better, process claims faster and scale more efficiently.
Through recruitment departments accross Southeast Asia, we connect you with talents who are not only English-fluent, but also fully qualified and well-versed in Australian insurance regulations. Based in ASW’s high-end offices, these dedicated offshore staff work solely for your company, act as an extension to your onshore team and provide superior customer experience across support channels.
More importantly, our customisable offshoring solutions plus fully compliant and data secure working environment are designed to suit insurance providers of all sizes, from agents, retail brokers to MGAs and carriers.