Sales & Administration

Free up time and improve your customer experience with an efficient back-office team driving your administration functions. Imagine the increase in revenue your sales team can deliver without the burden of time-restrictive administration tasks.

Our remote sales and admin staffs attend to these general tasks so you can focus on your business’ strategy and clients’ needs. As process- and results-oriented professionals, our sales and administrative assistants are engaged and committed to supporting your business.

From the initial introduction to the final optimisation of your team, ASW provides an end-to-end solution with a focus on certified data security, providing the best international talent and facilities available for your peace of mind.

We specialise in:

  • Calendar Management
  • CRM Administration
  • Customer Service Support
  • Data Entry Administration
  • Lead Generation
  • Market Research
  • Prospect Farming
  • Tenders & Proposals
  • Transcribing
  • Virtual Assistants

Our 5-step process to successful International Talent Partnering

Step 1
Step 1

Discovery & Strategy

A detailed discovery call to understand your business needs, short and long-term objectives, and which international locations will complement your current team.

Step 2
Step 2

Client Onboarding

Ensuring your onshore HR and Hiring Managers are “international ready.” You will be supported by our change management expertise in the nuanced handling of the different cultural changes and transitions.

Step 3
Step 3

Talent Sourcing & Recruitment

A detailed recruitment briefing to unpack your current interview process, skills testing, behaviour profiling, and hiring approach. Our Recruitment Specialists will begin talent mapping and a manage the process from interview to offer.

Step 4
Step 4

Integration

Our IT and Account Managers will integrate all required hardware and software tools to enable productivity and ensure data security. Our local Account Managers will coordinate with local HR to onboard your employee, assist with daily requests and provide monthly reports.

Step 5
Step 5

Retention & Optimisation

We’ll be guiding you with staff performance assessments, salary review and continuous development. Staff have access to ASW’s personal & professional development courses, team building events, and annual company trip to promote staff engagement and personal growth.